Our client, Lamagna Cheese, was looking for equipment that would meet their needs in terms of quality , hygiene and capacity.
After meeting with them to discuss their requirements, we were able to provide them with a solution that met their high standards: the FS40. The FS40 shredder was just what they were looking : it is USDA accepted, safe, hygienic, high capacity and low maintenance.
They were also looking for a supplier that would be able to support them and provide them with reliable service.
« Along with any new equipment we needed technical support. Deville’s technical service has been very knowledgeable, they know their equipment inside and out. They are always quick to respond with answers and always follow up with a call back to make sure we are running and running well… I have received plenty of individual attention, they are happy to walk you through any problem over the phone. The few parts that I have had purchase for this machine, have been readily available and Deville has gotten them here when we need them, most often next day air.
I couldn’t have made a better decision on which machine or company to purchase from. For our applications here at Lamagna Cheese, this machine and this company have paired very well and we look forward to working with theme in the future, I am very satisfied, and feel as if Deville could teach the rest of the industry a thing about customer satisfaction. »